User and Signatory Account Details

Modified on Thu, 24 Apr at 4:29 PM

TABLE OF CONTENTS

Overview

Prodoc has the ability to digitally sign documentation produced in the form of signatory information (name, title and place of signing), signature images, and digital authentication for EDIs (such as Declarants and Pins to NZ Customs TSW) so that it can be sent from Prodoc to various trade endpoints such as customers, shipping lines, insurance providers and government bodies.


Prodoc will prompt for this information on first login, but it can also be accessed in the "User Details" box. On first prompt, it's recommended to at least fill the Signatory Name.


Actions to take

  1. From Prodoc Home go to Edit > System Configuration > User Details
  2. The User pane of the User Details window is divided into 3 main sections. 
    1. General user details, where general contact information is recorded.
    2. Signatory details, for use on documents where the user has been assigned as signatory.
    3. External registration details, for recording credentials for external services such as MPI, NZ Customs or TradeWindow Origin.

Definitions

General user details

User IdThe currently logged-in user, used to uniquely identify the user. This cannot be changed.
Display NameThe name shown at the top of the Prodoc main window and in the History logs of Shipments. Not seen by customers or suppliers.
EmailThe email address used when submitting emailed documents. If registered with eCertify (for Certificate of Origin documents), this should be your registered email address.
Phone & FaxContact phone and fax for the user. These may be referenced by forms, such as form letters or mailing items.

Signatory details

Signatory NameThe name shown on signed forms for shipments this user is assigned to as signatory. To prevent this user appearing as a selectable signatory, enter a single full stop (.) in this field, and leave the remained blank.
Signatory Job TitleShown alongside the signatory’s name on signed forms.
Place of SigningShown alongside the signatory’s name on signed forms.
SignatureDisplays the user’s currently selected signature

EDI Partner Details

MPI User IDThe user ID supplied to MPI when submitting AP e-Cert forms. When logged into the MPI AP e-Cert website, your MPI User ID is shown as your ‘Current Profile’ at the top of the screen.*
IVS PasswordThe password provided to IVS Certify & TradeWindow Origin when sending submissions to their service. This is set during the creation process for users.
Customs Declarant Code and Pin NumberAll declarants registered with NZ Customs are issued a Declarant Code and Pin Number. These are supplied when requesting Customs Clearance.

*Please note that ePhyto submissions do not require user-specific details; as long as Prodoc itself is set up correctly to submit ePhyto documents, no further details are required.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article