AU NEXDOC Service issue - resolved

Modified on Fri, 9 Oct at 1:03 PM

Update 11:02 AEDT


The NEXDOC team confirm that the platform is back online, and we're seeing successful communication from Prodoc.  Submissions and notifications should now work as normal.


Update 9:43 AEDT


NEXDOC helpdesk have confirmed there is currently an outage that they are working to resolve.  No indication of when this might be resolved is available at this stage but it is a priority for the team.


NEXDOC currently appears to be offline, with both website and SOAP services unavailable.  Prodoc users will not see receive any new NEXDOC notifications, and will be unable to submit or amend REX during this outage.


We have reported this to the NEXDOC team and are awaiting a response.  At time of writing there are no bulletins indicating an outage on the NEXDOC System Notices page.

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