Prodoc Support Update

Modified on Thu, 3 Sep at 5:01 PM

Due to the current influenza outbreak, our Support Team is unexpectedly short-staffed this Friday.


We are continuing to support customers as best we can, however, response times may be longer than usual.


To help us manage support requests efficiently, please submit all support requests via email to prodoc@tradewindow.io where possible, rather than by phone.


Thank you for your patience and understanding while our team works through the increased demand.

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